Last weekend Rainier Arms was having a sale on their in-house brand forged uppers and lowers (still having a sale FWIW), so I jumped on the deal and pretty soon had a cart full of parts for an unplanned 2nd project gun. While looking around the site I saw their gunsmith services were better than what I'd pay local, so I reached out to see if they'd be willing to complete the build with some parts I already had and to see if they had one of their Match or UltraMatch barrels in a super secret scratch and dent box I'd heard about. In typical me being a pain-in-the-ass fashion, I did all this before taking off to a no-cell zone of KY a few moments later.
One of the ladies on their weekend crew, Elf followed up with me twice via phone shortly after, but I was already over the border/into the boonies and missed both of her calls. When she couldn't reach me by phone she shot me an email which I
was able to respond to when I got within reach of my in-laws' wifi. We ended up trading a couple emails throughout the day (her being super prompt and me not so much) and she got me all squared away with the help of Ryan from their store front who hooked me up with a great deal on one of their Match barrels. I read that in the past Rainier's Match barrels were Wilson blanks finished by White Oak. Not sure if that's still the case, but I expect this rifle to shoot better than me anyway as I've never read anything but rave reviews about Rainier's barrels.
Cutting what's become a long story, short - I had a bunch of odd-ball requests, on Labor Day weekend, and Elf and Ryan took all of my crap in stride and provided an incredible customer experience. As an example: I didn't mail Ryan the BCG and handguard I had on hand until Wednesday. I got an email from him this morning along with a pic of my completed rifle letting me know it'd be on the way shortly (same pic below). It's rare to have an awesome customer experience these days, but thanks to Elf and Ryan my interaction with Rainer was awesome. If Rainier Arms has what I'm looking for, I won't buy anywhere else. Seriously, I'll be a customer for life. Pic of the new blaster (still on the assembly bench) below. I was half temped to see if I could get them to Hydrodip it for me after I got this pic, but didn't want to push my luck much further.
- Rainier Arms forged upper and lower
- Rainier Arms Match 16" 1:8 .223 Wylde bbl w/mid-length gas & low profile Rainier Arms match gas block
- 2 Vets Arms NiB BCG
- Precision Armament M4-72 comp
- Troy 13" VTAC Alpha RAIL
- Rainer Arms buffer tube kit
- JP lower parts kit
- ALG QMS trigger
- Battle Arms enhanced pins set
- Bravo Company Gunfighter trigger guard and ambi charging handle
- Mission First Engage pistol grip
- Magpul CTR stock
I'm gonna name her Precious.