Personally, I find that he falls under good intentions, bad judgement. LE's hamstrung and/or incapable of actually quelling these things due to either ineptitude, lack of manpower, or political influence. This leads to people seeing the innocent bystanders taking heat for nothing other than existing.
I question his sequence of decisions that put him there that night, but I don't question his actions when it came down to it. He didn't NEED to be there, but nobody needs to be "there" in all honesty.
People's lives are being destroyed. Insurance may rebuild the business (if they pay out, they're trying to duck out on many riot payments it seems) but it doesn't cover for the gap in income for all the people who worked there, owned it, etc etc etc. So the insurance argument is a moot thing. It helps, but it's not the same at all.
I wouldn't say I have sympathy for him, but I have zero ill will towards him either. I do harbor ill will towards rioters. I'm all about, and pay attention to people that peacefully protest. You start trying to IED and kill people on the daily who are the rank and file of trying to keep things sane? fuck you and the horse you rode in on with a hot minigun muzzle.