I just play 1st-person shooters and don't play online. I don't need some smarmy-assed mouth-breather 10-year-old killing me every five seconds.
I'll be honest, co-workers had to talk me into D2 because of the online, multiplayer aspect. I've still had run-ins with assholes, but those are pretty rare. I did have one guy tell me that I should uninstall the game. I told him I hoped his uncle stopped molesting him and he left the match.
I get it though. Battlefield 4, my first exposure to the Battlefield series multiplayer, was the total opposite of D2. Apparently, a lot of gay black men play that game. I base that upon messages in the chat...
D2 is pretty chill. There's a lot of toxicity in the community, but that's on Reddit, Twitter, Youtube, etc. In game, I've rarely had issues with shit-talking kids.