Distrust of Obamacare and the people running it has been compounded by the malfunctioning web site and the sheer complexity of the law and its many requirements. Jeanne Patterson of Drexel Hill, Pa., will be losing coverage at the end of the year, and her insurance carrier told her she must choose another plan by Nov. 20 or she won’t be able to get coverage for 2014. The White House, meanwhile, has said it may take until Nov. 30 to fix the crash-prone
federal web site. The ACA gives people who choose a plan through an exchange until Dec. 15 to purchase coverage that would take effect Jan. 1, but like many others, Patterson hasn’t been able to navigate the buggy site to find out what her options are.
Patterson, a 58-year-old unemployed insurance broker, pays $500 a month for insurance now, plus about $100 in co-pays for three brand-name medications used to treat chronic migraines. She might qualify for subsidies under the exchange that would help lower her premiums, but she worries that her out-of-pocket costs for drugs will skyrocket. “I had a really good plan,” she says. “My main problem now is uncertainty. It has me sick. I don’t know whether or not I’ll have health care and I don’t know what it will cost me.”